12.12 SALE 2023
Our 12.12 Promotion extended to this weekend. From 13 December to 17 December. Get 12% OFF your purchase now. Promotion does not includes clearance sale items, mega trade in, trade-in deal. Free gift are excluded from this promotion as well. Available storewide and at our boutique too.
Warranty Coverage
Ergoworks offers warranty coverage for its products sold and delivered within Singapore. This warranty is valid only for purchases made through:
- Ergoworks official retail stores in Malaysia
- The Ergoworks official website (ergoworks.com.my)
The warranty applies exclusively to the original purchaser and is non-transferable.
Warranty Claim Process
To make a warranty claim:
- Contact Ergoworks Customer Support or send an email to enquiry@ergoworks.com.sg
- Provide your proof of purchase (receipt or invoice)
- Submit photographs of the defect or product condition
- Upon verification, Ergoworks will advise on repair, replacement, or part servicing option
Limitations & Discretion
Ergoworks reserves the right to determine whether a product issue is covered under warranty. The warranty is void if the product has been disassembled, altered, or modified by any unauthorized party, including self-disassembly by the customer.
Any replaced items or repaired components do not extend the original warranty period.
Service Availability
Warranty service is available only within Malaysia. On-site servicing may be offered depending on the product type and issue reported.