Warranty Coverage
Ergoworks offers warranty coverage for its products sold and delivered within Malaysia. This warranty is valid only for purchases made through:
- Ergoworks official retail stores in Malaysia
- The Ergoworks official website (ergoworks.com.my)
The warranty applies exclusively to the original purchaser and is non-transferable.
Warranty Claim Process
To make a warranty claim:
- Please submit your warranty registration form here or send an email to hello@ergoworks.com.my
- Provide your proof of purchase (receipt or invoice)
- Submit photographs of the defect or product condition
- Upon verification, Ergoworks will advise on repair, replacement, or part servicing option
Service Availability
Warranty service is available only within Malaysia. On-site servicing may be offered depending on the product type and issue reported.
For detailed information, please visit our Warranty Policy page.