Frequently Asked Questions
Elevate Your Workspace with Asia’s Ergonomic Leader
With nearly two decades of industry expertise, we’ve defined the standard for ergonomic excellence across Asia. Choosing us means investing in more than just furniture—it’s an investment in proven quality, comprehensive warranty protection, and dedicated after-sales support.
Why Choose Us?
- 18+ Years of Expertise: A legacy of comfort and innovation.
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- Reliable Support: We’re with you long after your purchase.
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Ergonomic Chair
What is the best ergonomic chair for long working hours in Malaysia?
For long hours, the Truly Series and the Duorest Series are highly recommended. These chairs are engineered with advanced lumbar support and adjustable features specifically designed to maintain comfort and spinal health during extended periods of sitting.
How do I choose the right ergonomic chair for my height and body size?
Choosing the right chair involves ensuring the seat depth, backrest height, and armrest positions are adjustable. Ergoworks offers various models, such as the Truly Series, Duorest Series, Falcon and Mellow chairs, which feature customizable settings to accommodate different body types. Visiting our showroom for a professional fitting is the best way to ensure a perfect match.
Is an ergonomic chair worth it compared to a normal office chair?
Yes. Unlike standard office chairs, Ergoworks ergonomic chairs are designed to support proper posture, enhance comfort, and reduce strain during prolonged sitting. They are endorsed and recommended by leading professional bodies, including the Singapore Physiotherapy Association, The Chiropractic Association (Singapore), and the Association of Chiropractic Malaysia. With advanced ergonomic features and adjustability, Ergoworks chairs help reduce the risk of back, neck, and shoulder discomfort while promoting long-term musculoskeletal health.
Which Ergoworks chair is suitable for back support?
The Duorest Series is particularly famous for its dual backrest technology that reduces pressure on the spine. Additionally, the Truly Series provides dynamic lumbar support that follows your movement to ensure constant back protection.
Can I try the ergonomic chair before buying?
Absolutely. We encourage customers to visit our showrooms in Malaysia (such as our locations at 1 Utama, IOI City Mall or Pavilion Bukit Jalil) to experience the comfort and features of our chairs firsthand before making a purchase.
Do you sell ergonomic chairs for home office use?
Yes, we have a wide selection of chairs perfect for home offices. Our models combine "premium" and "elegant" aesthetics with professional-grade support to fit seamlessly into a home environment.
Do you provide ergonomic chairs for corporate offices?
Yes. Ergoworks specializes in corporate solutions, including bulk supply for offices, meeting pods, and sleeping pods. Businesses can submit a Corporate Inquiry through our website for tailored workspace solutions.
What chair features should I look for if I sit for 8 hours a day?
For 8-hour workdays, look for:
- Adjustable Lumbar Support: To maintain the natural curve of your spine.
- Seat Slide Adjustment: To ensure proper thigh support.
- Breathable Material: Such as high-quality mesh for temperature regulation.
- 4D Armrests: To reduce strain on your shoulders and neck.
What is the difference between an ergonomic chair and a normal office chair?
A normal office chair usually has fixed components and basic padding. An ergonomic chair from Ergoworks is highly adjustable (height, depth, tilt, and armrests) and specifically designed to support the musculoskeletal system, reducing the risk of long-term injury.
What is the difference between a gaming chair and an ergonomic chair?
While gaming chairs focus on a "racing" aesthetic and often have fixed lumbar pillows, Ergoworks ergonomic chairs focus on science-backed spinal support. Our chairs prioritize ventilation, dynamic movement, and posture correction, which are essential for professional productivity and long-term health.
Standing Desk / Ergonomic Desk
What are the benefits of using a standing desk?
Using a standing desk, such as our Electric Height Adjustable Desks, allows you to alternate between sitting and standing throughout the day. This practice helps improve blood circulation, boosts energy levels, and reduces the health risks associated with prolonged sedentary behavior, such as back pain and poor posture.
How do I choose between a normal desk and a sit-stand desk?
A normal desk has a fixed height, which can lead to discomfort if it doesn't align with your body's proportions. A sit-stand desk offers the flexibility to customize the height to your exact ergonomic needs. If you spend more than 4 hours a day at your desk, a sit-stand desk is highly recommended to give you the freedom to move and adjust your posture.
Do you sell standing desks in Malaysia?
Yes, Ergoworks offers a wide range of standing desks in Malaysia. Our collection includes the Impact Series and various Electric Height Adjustable Desks that feature premium finishes and robust lifting systems suitable for both home and corporate environments.
Can your team help install the standing desk?
Yes. Ergoworks provides professional delivery and installation services within Malaysia. Our experienced team ensures that your desk is correctly assembled and that the electronic height presets are functioning properly so you can start using your ergonomic setup immediately.
What size standing desk should I choose for my workspace?
The right size depends on your equipment and available space. We offer various tabletop dimensions, typically ranging from compact sizes (1200mm) for small home offices to larger surfaces (1500mm to 1800mm) for multi-monitor setups. We recommend measuring your space and considering the items you need within reach, such as laptops, monitors, and documents.
Should I buy an ergonomic chair or a standing desk first?
While both are essential for a complete ergonomic workstation, we often recommend starting with an ergonomic chair if you currently spend the majority of your time sitting. However, if you already have a decent chair but feel stiff and fatigued, adding a standing desk is the best way to introduce movement into your routine. For the best health outcomes, using both in tandem is the ideal solution.
Showroom & Delivery
Where can I try Ergoworks ergonomic chairs in Malaysia?
You can experience our full range of products at our flagship showrooms. We currently have major locations at 1 Utama Shopping Centre (Petaling Jaya) and Pavilion Bukit Jalil (Kuala Lumpur). Visiting a showroom allows you to receive a professional "Stress-Free" consultation to find the perfect fit for your body type.
Do you have an ergonomic chair showroom in Klang Valley?
Yes, we have a strong presence in the Klang Valley. Our primary showrooms are located in 1 Utama and Pavilion Bukit Jalil. These locations are designed to showcase our premium range of ergonomic chairs, standing desks, and wellness accessories in a lifestyle setting.
Do you deliver ergonomic chairs to Kuala Lumpur and Selangor?
Yes, we provide delivery services throughout Kuala Lumpur and Selangor. Our team ensures that your ergonomic furniture is handled with care and delivered directly to your doorstep, whether it is for a home office or a corporate building.
Do you deliver ergonomic chairs and standing desks to Penang, Johor, Sabah and Sarawak?
Ergoworks offers delivery across Malaysia. While we frequently serve the Klang Valley, we also arrange shipping to other states including Penang and Johor, as well as East Malaysia (Sabah and Sarawak). For deliveries outside of the Klang Valley, shipping fees and lead times may vary based on the location and item size.
Can I buy online and arrange delivery to my office or home?
Absolutely. You can browse and purchase our products directly through our official website. During checkout, you can specify your preferred delivery address, whether it is your residence or a corporate office. We also maintain official stores on major e-commerce platforms like Lazada and Shopee for your convenience.
Do you provide delivery and installation for office furniture?
Yes, we provide a "White Glove" delivery and installation service. For items like our Electric Height Adjustable Desks, our professional installation team will handle the assembly and testing on-site to ensure everything is set up safely and correctly according to ergonomic standards.
What are your showroom opening hours?
Our mall-based showrooms (1 Utama and Pavilion Bukit Jalil) generally follow mall operating hours, typically from 10:00 AM to 10:00 PM daily, including public holidays, making it convenient for you to visit after work or during the weekend.
School Bag & Kids Ergonomics
What is an ergonomic school bag?
An ergonomic school bag is specifically designed to promote better posture and spinal health. Unlike standard backpacks, these bags feature patented spinal support systems, contoured shoulder straps, and waist or chest belts that help distribute the weight of books and stationery evenly across the strongest muscles of the body, rather than pulling on the shoulders and neck.
How do I choose the right school bag size for my child?
The size of the bag should be proportionate to your child's height and torso length. A general rule is that the bag should not be wider than the child’s chest and should sit comfortably between the base of the neck and the curve of the lower back. Ergoworks offers various sizes, and our showroom specialists can help with a fitting to ensure the bag matches your child’s current growth stage.
Is IMPACT school bag suitable for primary school students in Malaysia?
Yes, IMPACT ergonomic school bags are highly recommended for primary school students. They are the only school bags in the region endorsed by the Singapore Physiotherapy Association and The Chiropractic Association (Singapore). They are designed to withstand the heavy loads often carried by Malaysian students while protecting their developing spines.
How heavy should my child’s school bag be?
Health experts recommend that a loaded school bag should not exceed 10% to 15% of a child’s total body weight. For example, if your child weighs 30kg, their bag should ideally weigh no more than 3kg to 4.5kg. Using an ergonomic bag helps manage this weight more effectively by keeping the load close to the spine.
Do you sell ergonomic study chairs and desks for kids?
Yes, we have a dedicated range of children's ergonomic furniture. This includes height-adjustable study desks and ergonomic study chairs (like the Duorest Kids series) that grow with your child. These sets ensure that as your child gets taller, their feet remain flat on the floor and their spine remains supported, preventing the development of poor posture during long hours of homework.
What is the difference between a normal school bag and an ergonomic school bag?
The primary differences lie in support and construction:
- Support: Normal bags often have flat backs and thin straps; ergonomic bags have a contoured back support layer to match the spine's natural curve.
- Weight Distribution: Ergonomic bags use sternum and waist straps to shift weight to the hips and pelvis.
- Durability and Comfort: Ergonomic bags utilize high-quality, breathable padding and reinforced structures to prevent the bag from sagging, which is a common cause of back strain in standard backpacks.
Posture & Sitting Support
Can an ergonomic chair help with back discomfort from long sitting hours?
Yes. Ergoworks ergonomic chairs are designed to provide active support to the natural "S-curve" of your spine. By providing proper lumbar support and allowing for adjustable seating positions, these chairs reduce the pressure on your spinal discs and lower back muscles, which is the primary cause of discomfort during long working hours.
What is the correct sitting posture when using an ergonomic chair?
To achieve the best posture:
- Feet: Should be flat on the floor or on a footrest.
- Knees: Should be at a 90-degree angle, with a small gap between the back of the knees and the seat edge.
- Back: Your lower back should be pressed firmly against the lumbar support.
- Arms: Shoulders should be relaxed with elbows bent at about 90 degrees, supported by the armrests.
- Eyes: The top of your monitor should be at or slightly below eye level.
Should I use a footrest with my ergonomic chair?
A footrest is highly recommended if your feet do not rest comfortably flat on the floor after you have adjusted your chair to the correct desk height. Using a footrest helps maintain proper hip alignment and prevents blood circulation issues in the legs caused by "dangling" feet.
Do I still need to take breaks if I use an ergonomic chair?
Yes. While an ergonomic chair significantly reduces strain, the human body is designed for movement. We recommend the "sit-stand-move" approach: change your position every 30 to 60 minutes. Even with the best chair, taking short "micro-breaks" to stretch or walk helps maintain circulation and mental focus.
What is the difference between a lumbar cushion and an ergonomic chair?
A lumbar cushion is a portable accessory designed to add basic support to a non-ergonomic chair. An ergonomic chair, however, is a complete system where the lumbar support is integrated into the backrest and often features dynamic movement (like in the Duorest or Truly series). While a cushion is a good temporary fix, an ergonomic chair provides more comprehensive support for the entire musculoskeletal system, including the neck, shoulders, and hips.
Corporate & Bulk Orders
Do you supply ergonomic furniture for offices and corporate projects?
Yes. Ergoworks is a leading provider of holistic ergonomic solutions for corporate environments. We supply a wide range of professional furniture, including ergonomic task chairs, height-adjustable desks, meeting pods, and specialized workspace accessories designed to enhance employee wellness and productivity.
Can companies request bulk pricing for ergonomic chairs and desks?
Absolutely. We offer competitive tiered pricing for bulk purchases and corporate projects. Whether you are outfitting a small startup or a large multi-floor corporate headquarters, you can contact our corporate sales team through our website’s Corporate Inquiry form to receive a customized quotation.
Can Ergoworks recommend suitable ergonomic products for our office team?
Yes, our consultants specialize in workspace ergonomics. We can provide recommendations based on your office layout, budget, and the specific needs of your staff. We offer professional advice to ensure that the chosen furniture supports various body types and work styles within your organization
Do you provide office ergonomic product trials?
We understand the importance of ensuring the right fit for your team. For corporate projects, we can often arrange for product demonstrations or trials. We encourage corporate representatives to visit our showrooms in Kuala Lumpur or Selangor to shortlist models, or you may contact us to discuss arranging a trial at your office location.
Do you support bulk delivery and installation for corporate offices?
Yes, we provide end-to-end logistics support. Our professional installation team manages the delivery, on-site assembly, and configuration of all furniture. We coordinate closely with your project managers or HR department to ensure the setup is completed efficiently and with minimal disruption to your business operations.
Can Ergoworks help companies set up ergonomic workstations for employees?
Yes. Beyond just supplying furniture, we help companies create "Total Ergonomic Solutions." This includes the proper configuration of desks, chairs, and monitor arms to ensure every employee is working in a posture-perfect environment. Our goal is to help businesses reduce workplace-related strain and improve overall employee health.
