Warranty Coverage

Ergoworks offers warranty coverage for its products sold and delivered within Malaysia. This warranty is valid only for purchases made through:

  • Ergoworks official retail stores in Malaysia
  • The Ergoworks official website (ergoworks.com.my)

The warranty applies exclusively to the original purchaser and is non-transferable.

Warranty Claim Process

To make a warranty claim:

  1. Please submit your warranty registration form here or send an email to hello@ergoworks.com.my
  2. Provide your proof of purchase (receipt or invoice)
  3. Submit photographs of the defect or product condition
  4. Upon verification, Ergoworks will advise on repair, replacement, or part servicing option

Service Availability

Warranty service is available only within Malaysia. On-site servicing may be offered depending on the product type and issue reported.

For detailed information, please visit our Warranty Policy page.