ERGONOMIC WORK FROM HOME WFH QUICK FIX & IMPROVEMENT SET UP
- Brief medical information is gathered to understand if the user has any aches, pains, or conditions before starting the assessment and the pattern of presentation.
- Understand the user's typical workday/demands and typical patterns of behavior and movement.
- Assess the user’s current setup at their desk.
- Apply ergonomic theory to instruct on immediate adjustments to improve the desk setup as required using the equipment/furniture that is already in situ.
- Provide education on the importance of ergonomics whether working from the office, home, or on the move, and behavior modifications as a key factor in comfort and posture.
- Provide tips on how to achieve neutral posture in different situations.
Warranty Coverage
Ergoworks offers warranty coverage for its products sold and delivered within Singapore. This warranty is valid only for purchases made through:
- Ergoworks official retail stores in Malaysia
- The Ergoworks official website (ergoworks.com.my)
The warranty applies exclusively to the original purchaser and is non-transferable.
Warranty Claim Process
To make a warranty claim:
- Contact Ergoworks Customer Support or send an email to enquiry@ergoworks.com.sg
- Provide your proof of purchase (receipt or invoice)
- Submit photographs of the defect or product condition
- Upon verification, Ergoworks will advise on repair, replacement, or part servicing option
Limitations & Discretion
Ergoworks reserves the right to determine whether a product issue is covered under warranty. The warranty is void if the product has been disassembled, altered, or modified by any unauthorized party, including self-disassembly by the customer.
Any replaced items or repaired components do not extend the original warranty period.
Service Availability
Warranty service is available only within Malaysia. On-site servicing may be offered depending on the product type and issue reported.